Support

We are here to help you get the most out of your ride. Browse our support topics below, or contact our 24H technical support team.

Answers about products, ordering, shipping, warranty and returns.

Warranty coverage and technical help for your e-bike.

Delivery coverage, timelines and shipping exclusions.

14-day returns and refund processing details.

Download the manual and learn to set up your bike.

Who we are and why we build HiKNiGHT e-bikes.

What riders and reviewers say about HiKNiGHT.

Talk to our 24H technical support team.

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Email: chenan6588@gmail.com

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